Modern Compliance, Modern Input: Greenboard's Customer Advisory Board

Greenboard was built on a foundational premise—compliance should be a growth enabler, not a bottleneck. Delivering on that premise demands more than regulatory expertise and sound engineering. It takes access to the practitioners who operate compliance programs every day and whose judgment reflects conditions not fully observable from the outside. 

Since Greenboard’s earliest days, chief compliance officers, consultants, and executives across more than 600 firms have shaped how our platform works. Now, we’re formalizing that relationship with our inaugural Customer Advisory Board.  

Greenboard’s Customer Advisory Board brings together 12 compliance, risk, and governance leaders from registered investment advisers, broker-dealers, and consulting firms. The board will meet with our product and leadership teams to advise on platform direction, give input on product priorities, and assess where market needs are moving next. 

Why This Matters Now

The compliance function has changed over the last 10 years. What was once a largely reactive, checklist-driven discipline now sits at the center of how firms manage risk, establish trust, and pursue growth. Compliance leaders are responsible not only for meeting regulatory obligations, but for shaping how their organizations operate responsibly at scale. 

Technology has driven that shift in both directions. It has expanded what compliance teams can supervise and how quickly they can act, and has introduced new categories of risk, from regulatory ambiguity around emerging tools to reduced transparency in increasingly automated workflows. Compliance teams are absorbing both effects simultaneously, and in real time.

Building and evolving a platform designed for that environment requires close partnership with the people living it every day. The distinctions that determine whether a product performs well in practice are operational and specific—how a marketing review is actually sequenced across reviewers, where a preclearance workflow introduces friction for an adviser, what a mock examination surfaces that a dashboard does not. These distinctions are best identified by the people managing them. 

The Mandate of the Board

Greenboard’s Customer Advisory Board will meet quarterly with our product and leadership teams. These sessions are working discussions rather than briefings, where members can review the direction of the platform, evaluate proposed priorities, identify needs the product does not yet address, and test our assumptions against their own operating experience. 

Greenboard will bring roadmap decisions to the board while there is still opportunity for revision, and report the impact of member input back to the board. This advisory board is not merely a formality; we intend to close the loop on feedback and impact. 

Participation is uncompensated, and membership on the board does not constitute an endorsement of Greenboard or its products. Members have joined to improve the tools available to compliance professionals, including themselves. 

“The leaders joining this board bring a depth of operating experience that we could not replicate internally, and their willingness to engage candidly is what makes the exercise valuable. Our obligation is to listen carefully, act on what we hear, and be transparent. I want to personally thank all involved for their time and feedback.”                                                                         

— Dave Feldman, Co-Founder & CEO, Greenboard

The Inaugural Members

Tito Pombra, Founder & Chief Executive Officer, Adviser Compliance Consulting (ACC)

Tito is the founder and president of ACC. He previously spent over a decade as Chief Compliance Officer of Matthews Asia, where he built the firm’s compliance and AML programs across domestic and offshore funds. Tito also held senior compliance roles at Franklin Templeton and Dreyfus Funds.

Shawn Scholz, Head of Compliance, Advisors Excel (AE)

Shawn leads the compliance program across AE Wealth Management and AE Financial Services. He previously spent over 10 years at Ameriprise Financial and held VP-level compliance roles at Waddell & Reed and LPL Financial. Shawn is active across SIFMA, FSI, and FINRA advisory groups and was named to FSI’s Advocacy Circle of Excellence.

Dustin Meza, VP of Compliance, Outsourced Consultant Services, Advisors Excel (AE)

Dustin oversees compliance at AE, bringing extensive expertise across broker-dealer and investment adviser compliance. He previously served as Senior Compliance Officer at Nuance Investments, Manager of BD and IA Compliance at Thrivent, and Director of Investment Advisory Compliance at Waddell & Reed. With over 20 years of experience in risk and compliance, he maintains a particular focus on supporting RIAs.

Brian Woldow, Chief Compliance Officer, Betterment

Brian oversees compliance at Betterment. He previously spent nearly 16 years at Bank of America Merrill Lynch, where he served as Managing Director and Compliance and Operational Risk Executive. Brian earlier practiced at O’Melveny & Myers and served as a lawyer with FINRA.

Salvatore Traina, Compliance Manager, Betterment

Salvatore serves as a compliance manager at Betterment. He joined the firm after over seven years at FINRA working in the National Cause and Financial Crimes Detection Program as an Associate Principal Investigator. Salvatore has over a decade of experience across regulatory investigations and compliance.

Susan Woodard, Chief Compliance Officer, Clarity

Susan oversees compliance at Clarity, a marketplace for buying and selling pre-IPO stock in venture-backed companies. She brings 25 years of compliance experience, including Chief Compliance Officer and executive roles at Equitybee and Victory Capital.

Stacie Craddock, Founder & Chief Executive Officer, Integrated Compliance Advisors (ICA)

Stacie co-founded ICA to deliver customized compliance support to SEC-registered and state advisory firms. She brings over 20 years of experience in operations and compliance, including leadership and Chief Compliance Officer roles at Insight Asset Management and other investment firms. She specializes in helping RIAs navigate marketing compliance, performance reporting, and client communications.

John Vekich, Managing Director, Kroll

John is a Managing Director in Kroll’s Financial Services Compliance and Regulation practice. With over 30 years of experience, he advises investment advisers and broker-dealers on complex regulatory and compliance matters. John previously served as a partner at ACA/Foreside and held senior roles at Ameriprise, Cole Capital, and Thrivent Financial.

Cynthia (Cindy) Schlanger, Chief Compliance Officer, Onyx Bridge Wealth Group

Cindy oversees compliance at Onyx Bridge Wealth Group, where she translates evolving regulations into firm-wide policy and practice. She began her career as a Private Wealth Manager, which informs her perspective on the regulatory needs of advisory firms, and has spent over a decade building expertise in regulatory statutes and compliance systems.

Alex Stickelman, Chief Operating Officer & Chief Compliance Officer, Root Financial

Alex serves as both Chief Operating Officer and Chief Compliance Officer at Root Financial, a fiduciary, fee-only advisory firm. She previously held compliance and operational leadership roles at Turning Point Financial and Rossby.

‍Christian Szautner, Chief Compliance Officer & Chief Legal Officer, TIFF Investment Management

Christian has led compliance at TIFF Investment Management since 2008, overseeing regulatory matters across TIFF’s investment advisers, mutual fund, and more than 40 private funds. He designed the firm’s operational and compliance due diligence program covering over 100 global third-party managers. Christian previously spent 11 years as an investment management partner at Ballard Spahr LLP.

Nancy Harry, Founder, True West

Nancy co-founded True West, a regulatory compliance consulting firm dedicated to supporting independent Registered Investment Advisers. She brings more than 20 years of experience in RIA compliance and is recognized for her clear, client-focused guidance and her commitment to building cultures of accountability within advisory firms.

We are grateful to all 12 members for their time and their candor, and we look forward to reporting on the work that follows from it.